QUALITY SERVICE SURVEY: DID YOUR CENTURY 21 SALESPERSON DO ANYTHING SPECIAL TO HELP YOU BUY OR SELL YOUR PROPERTY? WHAT WAS THE MOST HELPFUL THING THEY DID?

SPENT A LOT OF TIME WITH US. ALWAYS RETURNED MY PHONE CALLS. TOOK US TO HOUSES WE COULD NOT FIND ON OUR OWN.
            VINCE BARGO  CHICAGO, IL

WE HAD A CONTRACT ON OUR HOME IN LESS THAN A WEEK.
             MICHAEL CLEMENTE    PARK RIDGE, IL

HE WAS STRAIGHTFORWARD AND MAINTAINED GOOD CONTACT WITH ME THROUGHOUT THE SALE.
             RUTH WILLIAMSON  LAKE FOREST, IL 

THEY DID VERY WELL SELLING PROPERTY FOR ME.
              BUD AND SAM SMITH  BERWYN, IL

HE WAS VERY PROFESSIONAL AND KNOWLEDGEABLE. HE WENT OUT OF HIS WAY TO HELP ME WITH MY HOME PURCHASE.
              DIANE LOMBARDO  CHICAGO, IL

HAD AN "OPEN HOUSE" ON SUNDAY WITHOUT ANY ADVERTISEMENT IN ANY PAPERS. THIS PRODUCED OUR BUYER IN JUST THREE DAYS.
              VINCENT MARCINA  MT. PROSPECT, IL

HIS PATIENCE AND PERSONALITY WAS THE MOST HELPFUL THING.
               JAMES SKINNER  ALGONQUIN, IL 

HE HAD OPEN HOUSES EVERY WEEKEND AT OUR REQUEST. ALSO, WE HAD A DOWNSTAIRS TENANT WITH NO PHONE. EVERY TIME HE HAD A SHOWING, HE HAD TO DRIVE OVER, RING HER BELL AND ASK HER IF IT WAS OK. ADDITIONALLY, THEN THE BROKER WHO HAD THE BUYERS WAS UNAVAILABLE PRIOR TO OR ON THE CLOSING SO DARRELL HAD TO DEAL WITH ALL THEIR CALLS AS WELL AS OURS.
               DAWN & ADAM WALCZAK  HARWOOD HEIGHTS, IL

EVERYTHING HE DID WAS EXCELLENT.
                NELSON RIVERA,  CHICAGO, IL

IMMEDIATE OPEN HOUSE. HEAVY RESPONSE. SOLD IN TEN DAYS.
                HENRY HARASINOWICZ  CHICAGO, IL

WENT OUT OF HIS WAY TO SHOW THE HOUSE.
                JOSEPH JURKOWSKI     CHICAGO, IL

WENT OUT OF THE WAY TO MEET ME WHEN I WANTED. ALWAYS ON TIME, ALWAYS PLEASANT. 
                PHILIP KNIPPEN   CHICAGO, IL

HELPED US DISPOSE OF SOME ITEMS WE COULD NOT USE.
                JOHN CSIHA    CHICAGO, IL

PLACING MY HOUSE ON CENTURY 21'S OPEN LISTING.
                DOROTHY ALEXOVICH   CHICAGO, IL

WE FELT THAT DARRELL MADE SELLING OUR HOUSE HIS #1 PRIORITY. HE LISTED A HOME IN OUR NEIGHBORHOOD SEVERAL YEARS AGO AND INTRODUCED HIMSELF TO US. WE DIDN'T KNOW WHEN WE'D BE READY TO SELL OR EVEN IF WE WOULD, BUT HE KEPT IN TOUCH. HE HAS A WONDERFUL, THOUGHTFUL PERSONALITY AND WE WOULD HAVE USED HIM NO MATTER WHAT REAL ESTATE OFFICE HE WAS WITH. HE SOLD OUR HOUSE IN TWO DAYS FOR $2,000 LESS THAN THE ASKING PRICE. HE MADE A VERY DIFFICULT ORDEAL (WE HAD LIVED THERE FOR 24 YEARS) A SMOOTH PROCESS.
                 NATALIE PUSATERI   CHICAGO, IL

VERY SATISFIED WITH SERVICE AND WILLINGNESS TO LISTEN TO SUGGESTIONS.
                 JOHANNA KANE   CHICAGO, IL

I WOULD LIKE TO THANK BOTH DARRELL AND THIS OFFICE FOR THE EXCEPTIONAL SERVICE. I WILL REFER THEM IN THE FUTURE.
                 GLORIA ALAMAR   CHICAGO, IL

DEAR DARRELL:
I JUST WANTED TO THANK YOU ONCE AGAIN FOR HELPING TO SELL MY MOTHER'S HOUSE AT 2949 N MENARD. DUE TO YOUR SKILL AND PROFESSIONALISM, WHAT I HAD THOUGHT WOULD BE THE HARDEST PART OF SETTLING MY MOTHER'S ESTATE, TURNED OUT TO BE ACCOMPLISHED VERY QUICKLY. YOU MADE THE JOB SEEM EASY AND KEPT US INFORMED ALL ALONG THE WAY. THANK YOU AGAIN FOR YOUR KIND ASSISTANCE. IF YOU EVER NEED A RECOMMENDATION, PLEASE DO NOT HESITATE TO CONTACT ME.
                 KENLYNN LOWERY   PEABODY, MA

WE WANT TO THANK YOU VERY MUCH FOR YOUR HELP. YOU'VE BEEN (AND KEPT US)
SO CALM AND CONFIDENT. WE FEEL THAT WE'VE GAINED NOT ONLY A NEW HOME, BUT A NEW FRIEND. THANK YOU FROM THE BOTTOM OF OUR HEARTS FOR EVERYTHING.
                 CHUCK, SUE, LISA AND PATTY      CHICAGO, IL   

JUST A NOTE TO SAY HI AND THANKS AGAIN FOR YOUR DILIGENCE, KINDNESS, WISDOM, DIRECTION, CARING AND QUICK SALE OF MOM'S HOUSE.
                 FAMILY OF KATHERINE DURKOVIC    CHICAGO, IL

WISH WE OWNED MORE HOUSES SO YOU COULD SELL THEM. WE'RE REALLY GLAD WE MET YOU. YOU'RE AN AWESOME PERSON! 
                 JOE AND CATHIE   CHICAGO, IL    

YOU'RE THE GREATEST REAL ESTATE MAN THE CITY'S EVER HAD! 
                 NANCY AND ROCKY    CHICAGO, IL

YOU DO SO MANY NICE THINGS FOR OTHERS NOT BECAUSE YOU HAVE TO BUT BECAUSE YOU WANT TO... AND THAT'S WHAT MAKES THEM EVEN MORE SPECIAL.
                  JOANNA         CHICAGO, IL